Privacy Policy

What data may be collected

• Name, work email address, company, role, and industry.
• Enquiry details submitted through the fit-call and Operational Systems Audit forms.
• Limited technical information used to operate and protect the website, such as the source or referring page, attribution information, approximate submission timing, and pseudonymous abuse-prevention identifiers.

Why the data is collected

• To assess whether there is a genuine consultancy fit.
• To reply with the most useful next step for the enquiry.
• To protect the site and forms from spam, repeated abuse, and obvious bot traffic.
• To maintain a basic operational record of legitimate business enquiries and follow-up.

How enquiries are stored

Enquiries are stored in access-controlled systems used to operate the consultancy and may be delivered to an authorised business inbox so that a response can be provided. Selected hosting, backup, communications, and other service providers may process information on the consultancy's behalf where necessary. Technical and organisational controls are used to reduce the risk of unauthorised access, loss, misuse, or disclosure, although no internet-based service can guarantee absolute security.

Retention

Enquiry submissions are kept only while they remain commercially relevant and are reviewed at least every 12 months. Rate-limiting and abuse-protection records are retained for up to 30 days unless they are needed longer to investigate misuse.

Third-party support and processors

• The operator of the consultancy for review and response.
• Hosting, backup, DNS, or email providers where that is necessary to run the website or respond to an enquiry.
• Professional advisers or service providers where that is required to protect legitimate business, legal, or operational interests.

Analytics and booking

The launch website uses a form-first fit-call flow and does not use a public embedded booking widget. Optional analytics provided through Google Analytics is disabled until a visitor explicitly allows it through the website consent controls. Names, email addresses, company names, and free-text enquiry content are not intentionally sent to analytics.

Where optional analytics is enabled with consent, limited interaction information may be collected, such as page views and use of website features. Visitors can change that choice later through the website controls. Analytics is configured so that names, email addresses, company names, and free-text enquiry content are not intentionally included. Limited referral information may be stored with an enquiry so the consultancy can understand how the visitor found the website without sending the enquiry content to analytics.

Deletion and privacy requests

Privacy, deletion, or correction requests should be sent to [email protected]. If you need to know what enquiry data is currently held about you, use that address and include enough context for the request to be matched safely.